In the future, this page will contain answers to frequently asked questions (FAQ's), update download service, and information on insurance issues that we become aware of.

In the mean time, if you need assistance we still need to do it the old-fashioned way...

  • Version-4 users, please call for assistance at (815) 578-4122 or (815) 790-4520
  • Version-5 users, please check the help menu for your question as it will help us identify information that we have missed or not explained well enough. If you still need help, please call one of the numbers above.
Customers who are current with their annual fees can download the most recent update using our update service. You will be prompted for your user name and password to access the service. If you've lost your access information or need any other assistance, please feel free to call.
  • Please check the help menu for your question prior to calling, as it will help us evaluate the help system for the program. If you still need assistance, please call (815) 578-4122 or (815) 790-4520. If you get voice-mail, don't be discouraged, we will call you back.